Privacy Policy

Rockmine Digital Pte Ltd

Last updated: January 2026

Rockmine Digital Pte Ltd (“Rockmine”, “we”, “our”, or “us”) is committed to protecting the privacy and personal data of our users, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By accessing our website or using our services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.

1. Personal Data We Collect

We may collect personal data including, but not limited to:

Full name

Email address

Contact number

Company name and industry

Website URL

Enquiry details or messages submitted via forms or chat

Appointment booking details

Technical data such as IP address, browser type, device information, and cookies

Personal data may be collected when you:

Submit an enquiry form

Book an appointment

Communicate with us via email, phone, chatbot, or website

Use our website or digital platforms

2. Purpose of Collection and Use

We collect and use personal data for the following purposes:

To respond to enquiries and requests

To provide digital marketing, website development, automation, and related services

To schedule consultations or appointments

To manage client relationships and communications

To improve our website, services, and user experience

To send service-related updates or information

To comply with legal and regulatory obligations

We will not use your personal data for purposes beyond those stated without obtaining your consent, unless permitted or required by law.

3. Disclosure of Personal Data

We may disclose personal data to third parties only where necessary, including:

Technology service providers (e.g. hosting, CRM, automation tools, analytics platforms)

Payment service providers (where applicable)

Professional advisers or regulatory authorities when required by law

All third parties are required to protect personal data in accordance with applicable laws and contractual obligations.

4. Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality and performance

Analyse website traffic and user behaviour

Support marketing and analytics efforts

You may disable cookies via your browser settings, though this may affect website functionality.

5. Data Protection and Security

We take reasonable administrative, technical, and physical measures to protect personal data against unauthorised access, disclosure, alteration, or loss.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.
When personal data is no longer required, it will be securely deleted or anonymised.

7. Access and Correction

You have the right to request:

Access to your personal data

Correction of inaccurate or incomplete personal data

Requests may be submitted using the contact details below. We may require verification before processing such requests.

8. Withdrawal of Consent

You may withdraw your consent for the collection, use, or disclosure of your personal data at any time by contacting us.
Please note that withdrawal of consent may affect our ability to provide certain services.

9. Third-Party Links

Our website may contain links to third-party websites.
Rockmine is not responsible for the privacy practices or content of external websites. You are encouraged to review their privacy policies separately.

10. Changes to This Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time without prior notice.
Any changes will be published on this page and will take effect upon posting.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact:

Rockmine Digital Pte Ltd
Email: sales@rockminedigital.com
Website: https://www.rockminedigital.com

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